J’Lous Beauty Shipping Policy

Thank you for shopping with J’Lous Beauty. We take pride in making sure your order is carefully processed before it makes its way to you.

Processing Time
Please allow approximately 5–7 business days for your order to be processed and prepared for shipment. Processing time does not include weekends or holidays.

Some customized, specially colored, or made-to-order wigs may require additional processing time. If additional time is required, we will contact you.

Shipping & Delivery
J’Lous Beauty currently offers FREE Standard Shipping within the United States.

Please allow up to approximately 14 business days for processing and delivery under normal circumstances. Delivery times are estimates and may vary depending on carrier delays, weather, holidays, or other circumstances outside of our control.

Once your order ships, tracking information will be sent to the email address or phone number provided at checkout.

Please note: Selecting or receiving a shipping confirmation does not change the processing time required to prepare your order.

Order Tracking
Once tracking information is provided, please allow the shipping carrier time to update the tracking status. Tracking information may take approximately 24–48 hours to begin showing movement.

Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. J’Lous Beauty is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us immediately at support@jlousbeauty.com. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, J’Lous Beauty is not responsible for carrier delays or packages marked as delivered but reported as lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier first to begin an investigation. You may also contact us, and we will assist with available tracking information.

If a package is returned to J’Lous Beauty because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

International Shipping
At this time, J’Lous Beauty ships within the United States only. We look forward to expanding international shipping options in the future.

Questions About Your Order?
For shipping or order questions, contact:

J’Lous Beauty
support@jlousbeauty.com

Jealous? You should be.